Thank you, Ruben! We appreciate your feedback and the 4-star rating. If there's anything we can do to make your experience even better and earn that 5th star, please let us know. We're here to assist you.
Thank you for your positive feedback! We're glad to hear that Jason provided you with great service. Regarding the dash warning light, please don't hesitate to bring your vehicle back to us, and we'll ensure that the issue is promptly addressed. Your satisfaction is important to us, and we appreciate your support. If you have any further questions or need any assistance, please reach out.
On behalf of Shortline Buick GMC I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our (service/ sales manager) will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark Stillwagon, Fixed Ops Manager, at 303-306-4025 or email@example.com. We look forward to talking to you.
Thank you for taking the time to share your experience at Shortline Buick GMC with the community. Our team is thrilled to see that we were able to complete your service in a timely manner and meet your expectations. We strive for excellence in all aspects of our business, and your satisfaction means everything to us.
The Shortline Buick GMC Team
Thank you so much for taking the time to share your experience with us here at Shortline Buick GMC! We are thrilled to hear that you had such a positive visit. Our team takes great pride in delivering excellent customer service, and we're glad to know that you found our waiting room and facilities to be top-notch! It's great to hear that your wait time for the oil change and tire rotation was within your expectations.
We're also pleased to learn that our appointment scheduling process was convenient for you and that you were able to secure a slot for the next day. Your feedback is invaluable to us as it helps us continuously improve and provide the best service possible!
Thank you once again for choosing Shortline Buick GMC, and we look forward to serving you again in the future! If you have any more feedback or questions, feel free to reach out to us!
The 1hr 40min wait for tire rotation seemed long. Then after the car was ready I was asked if I wanted an oil change. I said not now because I was concerned it was going to be another 1 and a half hours. Then I discovered that the oil life was reset even though the oil was not changed.
On behalf of Shortline Buick GMC, I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our service manager will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark Stillwagon, Fixed Ops Manager, at 303-306-4025 or firstname.lastname@example.org. We look forward to talking to you.
We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Shortline Buick GMC and we hope to see you again soon!
Went in for an oil change and tire rotation, always get a better deal than the coupons sent on the oil change. Bummed that tire rotation is not free, even though I purchased the car there, but still great customer service.
Hello Kristina, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Hello Gerald, It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Shortline Buick GMC and we hope to see you again soon!
Hello Martin, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.