26 Reviews Found
Business Response
Hello Martin, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!
Was this review helpful?
Business Response
Hello Ronald, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Hello John, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Was this review helpful?
Business Response
Hi Doyle, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Business Response
Hi Freddy, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Shortline Buick GMC
Was this review helpful?
Business Response
Hi Robert, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
I bought a previously owed vehicle so I only received one fob and no driver's manual. I am grateful to Jeff in sales and Cindy in service for helping me learn my car.
Jennifer K.
DENVER
Business Response
Hi Jennifer, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Even though the wait was long it was comfortable. The waiting area is very comfortable and inviting. It has a special space for the children which is awesome.
Phyllis D.
AURORA
Business Response
Hi Phyllis, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
They are always nice and friendly . However this time they had my car longer than expected
Ann C.
AURORA
Business Response
Hi Ann, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.
Was this review helpful?
Confirmed Service Customer
I had the best rest time in the waiting room. The rep kept me informed every step of the inspection and repair process and explained in detail what was wrong and needed to be repaired..even broke down the cost. All around great experience!!
Antoinette M.
AURORA
Business Response
Hi Antoinette, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Hi Edwin, We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Scheduled appointment went great, walked me through services performed and services recommended
Kristina W.
GREELEY
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If there's anything else we can do for you, please don't hesitate to reach out!
Was this review helpful?
Business Response
Hi John, Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Was this review helpful?
Business Response
Hi Jesse, Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Was this review helpful?
Confirmed Service Customer
We continue to get great service on our car and truck! Jason Harris helped the collision folks solve an alignment problem with our truck. We'll be getting recalled parts installed on our car soon ( headlamps and wiper ball bearings.)
David S.
DENVER
Business Response
Hi David, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Shortline Buick GMC
Was this review helpful?
Confirmed Service Customer
I love this place they always make sure everything is correct
Diandra G.
AURORA
Business Response
Hi Diandra, We are so happy to read such a great review about Shortline Buick GMC! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Great Customer Service in and out timely manner. Didn’t have an appointment.
Doris L.
AURORA
Business Response
Hi Doris, We are very happy we could provide you with a positive experience! Thank you again for choosing Shortline Buick GMC and we hope to see you again.
Was this review helpful?
Business Response
Hi Freddy, Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
The service department has always been fair and honest with me - ensuring that our vehicles have kept us safe and running smoothly. The technicians and service writers are helpful and courteous. Thank you.
Gary G.
DENVER
Business Response
Hi Gary, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
My breaks were really bad almost metal to metal! Everyone around my neighborhood turned me away except for this guys! Dropped it off a few hours later and it was ready!
Guillermo F.
DENVER
Business Response
Hi Guillermo, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Shortline Buick GMC