26 Reviews Found
Business Response
Hi John, Your satisfaction is important to us, so we want to sincerely thank you for choosing Shortline Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Something you have to do when you have a vehicle !
Charles K.
AURORA
Business Response
Dear Charles, On behalf of Shortline Buick GMC I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our service manager, Mark Stillwagon, will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark at 303-306-4025 or mstillwagon@shortlineauto.com. We look forward to talking to you.
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Confirmed Service Customer
The waiting area is awesome it is clean, spacious, well lite and the accommodations are clean as well.
Phyllis D.
AURORA
Business Response
Hi Phyllis, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
completely satisfied with service & total experience
John H.
AURORA
Business Response
Hi John, Your satisfaction is important to us, so we want to sincerely thank you for choosing Shortline Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
I told the service not run my car through the car wash because it takes the pinstripe off the side of the vehicle. And it did this time. Needs work. Not pleased. At this point I will never return for service.
Curtis D.
AURORA
Business Response
Dear Curtis, On behalf of Shortline Buick GMC I wanted you to know that all feedback we receive is taken into serious consideration. We continually strive to provide top-notch sales and service experiences and feel we may have missed the mark with you. Your business is very important to us, and we like to do what we can to make every experience a positive one. Our service manager, Mark Stillwagon, will be reaching out to you personally so we can work towards a resolution. If you prefer you could also contact Mark at (303) 306-4025 or mstillwagon@shortlineauto.com. We look forward to talking to you.
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Business Response
Hi Keith, We're glad to hear you found our staff so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!